Coaching and Mentoring are two important skills which can be used for personal and professional development and drive growth and better results and overcome struggles and barriers to progress. This program will provide participants an understanding of coaching and mentoring in the workplace, as well as various coaching models, and how to use it to maximize results. Through coaching an individual is encouraged to identify and acknowledge areas for improvement, and to guide through the process of developing new and achievable goals. While coaching focuses on actively intervening during specific coaching sessions to help the individual develop the most suitable action plan for results, mentoring consists of a longer period of shadowing and light-touch role-modeling or guidance. Every Manager needs the skill and expertise in coaching & mentoring and this program is meant for them.
Performance Coaching & Mentoring
Indicative Coverage
- Defining Coaching and Mentoring
- Characteristics of High Performance. Linking Performance and Competencies
- Grow Model of Coaching and 5 Pillars of Coaching
- Conducting an effective Appraisal Meeting.
- Understanding the Reality and Developing Options:
- Importance of Trust in Coaching and Building Trust
- Overcoming Roadblocks in Coaching.
- Art of Giving & Receiving Feedback. Providing Constructive Criticism
- Motivating for Higher performance.
- Counseling the below average performance and problematic employees
- Differences between Mentor and Manager
- Phases of Mentoring relationships
- How Mentoring Differs from Coaching
- Understanding the Roles & Responsibilities of Mentee and Mentors
- Creating a Performance Mentoring Plan